Servanexo Terms & Conditions

These Terms & Conditions govern your access to and use of Servanexo's website and services. By using the platform, you agree to these Terms.

Acceptance of Terms

By accessing or using the platform, you confirm that you have read, understood, and agree to be bound by these Terms and all referenced policies.

Eligibility

You must be at least the age of majority in your jurisdiction and legally able to enter into contracts to use the platform.

Accounts

• You must provide accurate and complete information and keep it up to date.
• You are responsible for safeguarding your account credentials and all activities under your account.
• We may require identity or business verification when necessary for trust and safety.

Listings & Projects

• Clients and freelancers must ensure their listings, proposals, and deliverables are accurate and lawful.
• Submitting proposals or accepting work creates obligations to perform in good faith and meet agreed timelines.
• Contracts are formed between clients and freelancers; the platform is not a party unless expressly stated.

Orders & Payments

• Platform or processing fees may apply and will be disclosed where relevant.
• Where applicable, funds may be held in escrow until milestones are approved or work is completed.
• Refunds follow our refund policy and applicable law; chargebacks may lead to account actions.
• You are responsible for all taxes related to your activities on the platform.

Disputes & Resolution

We provide dispute workflows for eligible transactions. You agree to cooperate and provide evidence when requested.

Ratings & Reviews

Feedback must be honest and fair. Manipulation, extortion, or retaliation through reviews is prohibited.

Acceptable Use

• Use the platform only for lawful purposes and in compliance with all applicable laws.
• Do not spam, scrape, hack, or interfere with the platform's operation.
• Do not harass, discriminate, or post harmful or illegal content.
• Respect intellectual property and privacy rights.

Intellectual Property

Except for your content, all platform materials are owned by Servanexo or its licensors. You grant us a limited license to host and display your content for platform operation.

Third-Party Services

We may integrate third-party services (e.g., payments, analytics). Their terms and privacy policies govern your use of those services.

Suspension & Termination

Servanexo may suspend or terminate accounts or access for violations of these Terms or risks to users or the platform.

Disclaimer of Warranties

The platform is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Servanexo shall not be liable for indirect, incidental, special, consequential, or punitive damages.

Indemnification

You agree to indemnify and hold harmless Servanexo from claims arising from your use of the platform or your breach of these Terms.

Governing Law & Venue

These Terms are governed by applicable law as specified by the platform. Venue for disputes will be the competent courts indicated in our policies.

Changes to Terms

We may update these Terms. Continued use after updates constitutes acceptance of the revised Terms.

Contact

For questions about these Terms, contact Servanexo at contact@servanexo.com.